Living and laughing with a disability - cerebral palsy; ordinary life, extraordinary circumstances.

Wednesday, February 01, 2012

Sad day for Peek users

You probably don't know what a Peek is, and therein lies the problem. Mine stopped working two days ago. I sent an email to customer care.

Peek axes first-gen emailer service in favor of cloud - SlashGear

A Peek is a pocket-sized gadget with a full keyboard that handles email and text. I used it mostly for texting my son, Eric, and to read hourly email summaries of my tweets.

I paid monthly for my service, though they offered lifetime service for around $250. I was tempted to buy the lifetime service, though I never really expected that it would last a true lifetime.

Dear Peek user,
Since we launched Peek in September 2008, we received amazing accolades for the product and the support of many, many Peeksters like you.
Since 2010 the business has been taking off in a direction that moved us away from these devices -- putting our cloud platform and software to work bringing smart apps to simple devices made by other mobile phone makers.
We have been winding down the US service since late 2010, and at the end of 2011 this email address was connected to one of a few Peek devices still operating in the US. At the end of January, this last batch of devices was decommissioned.
I'm sorry to report that this
As our Peek cloud powers increasing millions of devices around the world, we hope you'll find yourself using our apps for services like mail, chat, picture sharing, and cloud backup. Indeed, we were just honored by the global mobile industry association with a prestigious Best Technology award nomination. You can read more about this and where we are heading at
All the best,

I am surprised that I was not warned of Peek service ending. I have a cellphone that I can text with, but with the telephone style keyboard I have a hard time texting with it. I have not decided whether to upgrade to a smartphone. I can't really do that until December when my current contract is up.
II wish that T-mobile, the carrier that handled the Peek email service, could offer us dumped Peek users. T-mobile is also my cellphone carrier, but I know if I went into the store and tried to explain this to them they would not have a clue what I was talking about.
Now Peek invites us to use their app for cloud services? I don't think so!

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